Whether you're a resident, a field worker, or a property manager, our team is one email away. Most questions are answered within one business day.
Using the Parrow Entry or Parrow JobSite app? For account access and property-specific settings, start with your property manager or employer — they set up your account. For app issues, email us anytime.
Setup, access points, integrations, worker onboarding, reports, and billing — we'll get you to the right person quickly. Include your company name and property/site.
Integration questions (Brivo, PDK, payroll/HCM), hardware relays, or something not working right? Send details and screenshots and we'll dig in.
No proprietary panel is required. Parrow runs on the phones people already carry and integrates with your existing access-control hardware (or a cloud relay). The visitor kiosk runs in a browser — no app download for guests.
Accounts are provisioned by the property or employer that uses Parrow. If your property or company isn't on Parrow yet, tell them about us — or reach out at support@parrowentry.com and we'll help.
Brivo OnAir (live, bi-directional) and PDK (ProdataKey) today, with cloud relay hardware supported directly. Lenel, Salto, Genetec, and Genea are on the roadmap.
JobSite integrates natively with major HCM/payroll providers (including ADP, Paylocity, QuickBooks Time, and Paychex), and supports a clean payroll CSV export for manual mode.
Yes. Data is encrypted in transit, access is least-privilege, and events carry legal-grade timestamps. Location is only ever captured when a site requires it. See our Privacy Policy.
Email support@parrowentry.com from the address on your account and we'll process your request.
Tell us what's going on and we'll get back to you — usually within one business day. Include your property or company name so we can find your account quickly.